Powerful empathic listening is what the world most needs right now. But for those who excel in this listening style, there can be significant downsides. Maya loved her job as a residence social worker at Harper Community. She is…
Stop Drop & Roll into Deeper Listening
A few years ago, when my daughter was in her gap year between high school and college, she and I went out to lunch. She had been accepted into the college she very much wanted to attend, and they had…
Heads Up Doc! Listening with Empathy Can Save Lives…
I am lying on a hospital bed. I’ve just woken up from the anesthesia and I’m concerned that I can’t move my left arm or leg. The nurse told me that the doctor will be in soon to speak with…
Find Meaning in Uncertainty: 5 Ways to Embrace it!
We spend so much time and energy running away from uncertainty. Yet here we are, surrounded by it, marinated in it, and in some cases, choking on it. What would happen if we realized and embraced its value instead? Uncertainty…
Toxic Positivity: The True Christmas Grinch
You walk into your workplace on a deceptively “normal” day, if there is such a thing anymore. The floor is sparsely populated now, various people on vacation. All is calm, all the fluorescent lights are bright. Suddenly Liz opens the…
Serendipity and New Nuggets!
Serendipity is a chance for both gratitude and increased awareness
Confirmation Bias: Tuning Out the Truth
The horse, with blinders on – filters out any unnecessary information, and for us, inconvenient information that conflicts with what we want to keep intact for ourselves. I feel like I’m doing battle with my own biases all the time…
Head, Hands or Heart? Your Listening Style determines what you Hear AND what you Decide….
There’s plenty out there on how to deliver our message for maximum impact – but we are all listeners too. How we listen, and the filters we use in listening can determine much about what we absorb, the nature of our relationships and the actions we…
Are you a Head? a Heart? or Hands? How We Listen Determines What We Decide……
There’s plenty out there on how to deliver our message for maximum impact – but we are all listeners too. And how we listen and the filters we use in listening can determine much about what we absorb, the nature of…