“Brent” is not happy. As a newly hired emergency room physician within a nationally recognized healthcare system, he has been “volun-told” to show up to a four day onsite training on “Patient-Provider Communications”, which translates in his assumption as a…
Have Fun w/Your Inner Critic. No Really!
Almost done with January – and how are those New Year’s resolutions holding up? Are you on track for losing a few pandemic pounds? Keeping your “no wine” in January commitment? How about reducing those hours spent in front of…
Your Workplace “Weather Report”
I first notice the contrast in light – dark blue mountains in the background as the storm clouds grumble away – slapped into retreat by strong western sunlight. And the lake is a blue expanse mirroring the mountains. The foreground…
Are you a Head? a Heart? or Hands? How We Listen Determines What We Decide……
There’s plenty out there on how to deliver our message for maximum impact – but we are all listeners too. And how we listen and the filters we use in listening can determine much about what we absorb, the nature of…
3 Ways to Unlearn from Experience…
When I was growing up in Colorado, my dad was a rock climbing instructor and just about every summer/fall weekend would find us up in the Rockies dangling from ropes hundreds of feet above the ground. I still know how…
Love em or Hate em…Games have Impact in Adult Learning
People have interesting reactions to training “games” in the workplace. And interesting varieties of history with them, often predicated on whether or not they have “won” a particular game, and whether games were effectively used as learning tools in their…